Refunds & Cancellations

RETURNS AND CANCELLATIONS

Our policy of returns is very simple. We guarantee all unused or defective merchandise for 10 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return any unused or defective merchandise, still in the original packaging for a prompt exchange of same or similar products.

You may return any item within 10 days of receipt and exchange it for a different size or item. In all cases, the items returned must be in their original condition and packaging. All goods will be inspected by our team on return. The goods are your responsibility until they reach our Warehouse. Please ensure you properly package your return products to prevent any damage during transport. If the goods has been correctly dispatched, you are responsible for the cost of returning the product. If the tyres have been fitted, we are unable to process a return or refund.

Should an order be cancelled prior to shipment, we will refund the purchase price within 72 hours. Please note, there may be a delay from the bank for the funds to clear into your account. In such cases, it may take longer for the money to reflect in you bank account. Should an order be cancelled after shipment, you are responsible for the cost of returning the goods to our offices. If the returned goods were fitted/damaged, we may not be able to process a refund.

We require that the original invoice be produced as proof of purchase for returns and refunds.